How to get the best deals and features with the 2 degrees app
2degrees Broadband is a free Android app developed by Two Degrees Mobile Limited. This app helps users to keep track of their internet usage through simple graphs and daily usage breakdowns.
In addition to tracking internet usage, 2degrees Broadband also offers tools for diagnosing common WiFi issues. Users can easily identify and troubleshoot issues with their WiFi connection, ensuring that they always have a fast and reliable connection.
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There's been some changes around here so for most of you, you won't notice a thing. But if you're using an old browser try updating your browser first or top up and pay bills by downloading our mobile app, calling 200 or heading into store.
2degrees cannot reverse any online payment once the purchase has been submitted for processing,so make sure you double check the mobile number you wish to make a payment to and the amount of the payment before submitting your payment.
How to download 2 degrees app on Android
Download 2 degrees app for iOS devices
Benefits of using 2 degrees app for mobile and broadband
Download 2 degrees app and manage your account online
2 degrees app features and download guide
Download 2 degrees app and get access to Data Clock
How to top up your 2 degrees prepay plan with the app
Download 2 degrees app and check your broadband usage
How to reset your 2 degrees PIN with the app
Download 2 degrees app and manage your shared data
How to use the WiFi scan tool on the 2 degrees app
Download 2 degrees app and pay your bills with payment assistant
How to update the 2 degrees app on your phone
Download 2 degrees app and view your interest free phone details
How to use the 2 degrees app on tablets
Download 2 degrees app and turn on autopay for prepay plans and add-ons
How to manage your add-ons and roaming with the 2 degrees app
Download 2 degrees app and see your calls, text and data usage graphs
How to contact 2 degrees customer care with the app
Download 2 degrees app and find a store near you
How to get help with the 2 degrees app online
Download 2 degrees app and check your network status
How to register with Your 2 degrees and use the same login for the app
Download 2 degrees app and get free data when you're in New Zealand
How to switch to 2 degrees broadband and manage it with the app
Download 2 degrees app and get exclusive offers and rewards
How to give feedback on the 2 degrees app and rate it on the store
Download 2 degrees app and join the community forum
How to troubleshoot common issues with the 2 degrees app
Download 2 degrees app and compare different plans for you
How to change your spend control settings with the 2 degrees app
Download 2 degrees app and check out the latest news and updates from 2 degrees
How to refer a friend to 2 degrees and get rewarded with the app
Download 2 degrees app and learn more about the company and its values
How to check your eligibility for fibre broadband with the 2 degrees app
Download 2 degrees app and see how much internet you're using at different times of the day
How to set up notifications and reminders with the 2 degrees app
Download 2 degrees app and manage multiple numbers with one login
How to link your mobile and broadband accounts with the 2 degrees app
Download 2 degrees app and see a breakdown of your pay monthly bills
How to cancel or change your plan with the 2 degrees app
Download 2 degrees app and top up someone else's prepay number with a voucher or credit card
How to use POLi as a payment method with the 2 degrees app
Download 2 degrees app and see how much you've saved with carryover data and minutes
How to check your balance expiry date with the 2 degrees app
Download 2 degrees app and see how many payments you've got left for your interest free phone
How to upgrade or downgrade your broadband plan with the 2 degrees app
Download 2 degrees app and see how much data you've shared or received from other numbers
The 2degrees Privacy Policy will apply to any information 2degrees collects about you. 2degrees will ensure that information about you is held securely and will not disclose any information about you to any other person (except for the purpose described here or as authorised by you or when required or authorised by law).
Real Mode is a new app from mobile provider 2degrees. The app is designed to encourage you to step away from your screen and enjoy your real life. When Real Mode is activated, your phone screen displays a plain blue background and a timer, counting the minutes that your phone remains unused.
Goal 13 calls for urgent action to combat climate change and its impacts. It is intrinsically linked to all 16 of the other Goals of the 2030 Agenda for Sustainable Development. To address climate change, countries adopted the Paris Agreement to limit global temperature rise to well below 2 degrees Celsius. Learn more about Goal 13, and for the latest United Nations climate news, visit un.org/climatechange.
To address climate change, countries adopted the Paris Agreement at the COP21 in Paris on 12 December 2015. The Agreement entered into force less than a year later. In the agreement, all countries agreed to work to limit global temperature rise to well below 2 degrees Celsius, and given the grave risks, to strive for 1.5 degrees Celsius.
The Paris Agreement was adopted by all 196 Parties to the United Nations Framework Convention on Climate Change at COP21 in Paris on 12 December 2015. In the agreement, all countries agreed to work to limit global temperature rise to well below 2 degrees Celsius, and given the grave risks, to strive for 1.5 degrees Celsius. Implementation of the Paris Agreement is essential for the achievement of the Sustainable Development Goals, and provides a roadmap for climate actions that will reduce emissions and build climate resilience.
Our 2degrees users observed the fastest average 5G download and upload speeds. 2degrees wins 5G Download Speed with a blisteringly fast 285.2 Mbps and a lead of around 43.5 Mbps over Spark and Vodafone, given their statistically tied scores of 235-248.6 Mbps. 2degrees also comes top for 5G Upload Speed with a score of 31.9 Mbps and a lead of around 12.2 Mbps over its rivals.
Vodafone is a joint winner for all five measures of the overall experience, while 2degrees and Spark picked up four and three joint wins, respectively. These categories recognise operators for the experience observed by our users across all generations of mobile technology.
2degrees launched its commercial 5G mobile service in late February 2022, while Spark and Vodafone launched theirs in late July 2020 and December 2019, respectively. As 2degrees has had less time to bring users onto its 5G network, it will be interesting to see in future reports if it can maintain its grip on the 5G speed awards as its network becomes more heavily loaded with 5G traffic.
Our Kiwi users did not observe any statistically significant differences in their overall experience when streaming mobile video over cellular connections. 2degrees, Spark and Vodafone therefore share the Video Experience award with scores in the 54.6-57.9 point range on a 100 point scale.
The two way statistical tie that existed in the previous report between 2degrees and Vodafone has persisted. As a result, both operators remain joint winners of the Games Experience award with scores of 69.2-69.5 points on a 100 point scale. Spark was around 3.7 points behind the two front-runners with its score of 65.6 points. However, Spark has joined its rivals in the Fair (65-75) category
All three Kiwi operators (2degrees, Spark and Vodafone) are joint winners of the Voice App Experience award with scores in the range of 78.3-79.4 points. This means that our users did not observe any statistically significant differences in their experience when using over-the-top voice apps over mobile networks regardless of their choice of operator. This is a change from the previous report, when our users reported a two-way tie between 2degrees and Vodafone.
Our Spark and Vodafone users observed the fastest overall download speeds in New Zealand. They are joint winners of the Download Speed Experience award with statistically tied scores of 40.6-41.5 Mbps, ahead of 2degrees by around 8.3 Mbps.
2degrees and Vodafone are joint winners of the Upload Speed Experience award. Our users on their networks observed the fastest overall upload speeds with statistically tied scores of 9.5-9.7 Mbps, 1.3 Mbps ahead of Spark on average. In the previous report, 2degrees won outright, but since then its score dropped by 1.6 Mbps, which caused it to draw level with Vodafone.
Upload Speed Experience measures the average upload speeds for each operator observed by our users across their mobile data networks. Typically upload speeds are slower than download speeds, as current mobile broadband technologies focus resources on providing the best possible download speed for users consuming content on their devices. As mobile internet trends move away from downloading content to creating content and supporting real-time communications services, upload speeds are becoming more vital and new technologies are emerging that boost upstream capacity.
Our Kiwi users did not observe any statistically significant differences in their experience when playing multiplayer mobile games over 5G connections. 2degrees, Spark and Vodafone are therefore joint winners of the 5G Games Experience award with scores of 78-82.9 points on a 100 point scale.
2degrees is the new outright winner of the 5G Download Speed award. It wins with an impressively fast 285.2 Mbps and a lead of around 43.5 Mbps over Spark and Vodafone, given their statistically tied scores of 235-248.6 Mbps.
Our 2degrees users saw the fastest average 5G upload speeds in New Zealand, clocking up an impressive 31.9 Mbps. 2degrees therefore wins the 5G Upload Speed award and does so with a lead of around 12.2 Mbps over Spark and Vodafone, given their statistically tied scores of 18.4-21 Mbps.
Our Kiwi 5G users did not observe any statistically significant differences in the proportion of time they spent with an active 5G connection. 2degrees, Spark and Vodafone are therefore joint winners of the 5G Availability award with scores of 5.3-6.2%.
2degrees and Vodafone are joint winners of the Video Experience award with statistically tied scores of 57-57.5 points on a 100 point scale. Spark is in last place with a score of 53.5 points, 3.5-4 points behind the two front-runners.
And in the case of New Zealand, that would be Spark and One NZ (formerly Vodafone), but also two Mobile Virtual Network Operators (MVNOs) called Skinny Mobile (Spark MVNO) and Warehouse Mobile (2degrees MVNO).
There is a Relay in the departures hall and even in the domestic terminal (which is a 15-minute walk from the international terminal); I cannot confirm if those Relays sell 2degrees SIM cards (they do sell One NZ's Vodafone Travel SIM cards instead).
Anyway, when you go to the Take Home store in the international arrivals hall for a 2degrees SIM card, you have to ask for one because they are not actively advertised or displayed in the convenience store.
Using any of these eSIMs will be cheaper than getting a 2degrees SIM card and a data-featured plan if you want more than 4 GB of data. Anything less than 4 GB and the local SIM cards will be more affordable.
But before I share my 37 speed test results in Auckland, Lower Hutt/Hutt City (part of Greater Wellington) & Wellington, I want to set the stage first and make a small comparison with 2degrees' competition.
I had an average download speed of 265.98 Mbps (the fastest of all mobile operators) and a median download speed of 257.66 Mbps with 2degrees: it passed the 4K video streaming test in Auckland.
This was too slow to pass the 4K video streaming test (minimum of 25 Mbps). This also made 2degrees the worst performer at this location (with Spark being the second-slowest (50.89 Mbps on 4G/LTE).
Once again, I cannot entirely blame 2degrees because almost all SIM cards and travel eSIMs I tested struggled at this location (except for One NZ (formerly Vodafone), with an upload speed of 4.47 Mbps on 5G NR).
In fact, 2degrees had the fastest absolute download speed and second-fastest absolute upload speed in Wellington (the latter slightly behind Skinny Mobile (90.28 on 5G NR)).